Application of RPA technology in management and decision-making processes

This paper analyses RPA technology and its place in management and decision-making processes. The aim of this paper is to analyze various sources on the use and implementation of this technology in order to assess the current state of research in this field, as well as to build a dynamics model to further analyze the possibility of applying the technology in the future. This research analizes research papers in the various fields of RPA technology research. Both English-language and Russian language sources were analyzed. Based on the analysis, conclusions were made about the current state of research, as well as conclusions about the position of RPA in the field of automation and the risks that are associated with the use of the technology in question. Further, the paper highlights indicators and builds models of the process in question before and after implementation, as well as models of the dynamics of the process using RPA technology. On the basis of the analysis conclusions are made about the practical impact of RPA on the process, as well as conclusions about the possibility of transformation and use of the model in the future. The result of the work is a grouped research on the topic of RPA with conclusions about the status of RPA, the features of this technology, the possibilities of its application, as well as process models and dynamics, based on which the conclusion about the possibility of using RPA in management processes and decision-making is made.