This article discusses methods and schemes for using machine learning in automating document management business processes. The scenarios described in the article can be useful for companies involved in document workflow automation or related areas (for example, email services) or ECM systems in general, and represent a generalization of the experience of specialists in the use of machine learning methods in document management. Several machine learning models used in business process automation solutions in practice are also considered. The results of the study, based on the analysis of all the points considered in the article, identified the main possible areas of development that arise when using machine learning models in electronic document management systems, which will be useful for data scientists developing such areas of AI, as machine learning.